Chat360 Appoints Milind Pathak as COO to Drive Global Expansion
Chat360 has named Milind Pathak as Chief Operating Officer to lead operations, go-to-market strategy and global expansion of its Agentic AI platform.
SociapaHQ
Chat360 Strengthens Leadership Team With Appointment of Milind Pathak as Chief Operating Officer As the company accelerates the global expansion of its Agentic AI platform, Chat360 strengthens its leadership team with the appointment of Milind Pathak as its Chief Operating Officer (COO).
Pathak will oversee operations, go-to-market strategy and international expansion efforts as Chat360 scales its enterprise AI solutions that currently serve more than 400 brands in his new role.
Pathak has over 25 years of leadership experience in messaging, communications platform as a service (CPaaS), digital transformation, fintech and enterprise technology.
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Leadership Experience:
Prior to Chat360 he was Chief Marketing Officer at Proximus Global, where he was leading global marketing integration after a number of acquisitions and was responsible for brand strategy for multiple business units.
Pathak has had leadership roles at Route Mobile, Paytm, OnlineSales.ai, Httpool, Madhouse, One97 Communications, Comviva Technologies, Buongiorno Hong Kong, Mitsui & Co. Ltd., TIL Ltd. and Thermax Babcock & Wilcox Ltd. during his career. He has experience in product management, marketing, engineering, business development and international market expansion in Asia, Middle East, Africa and Europe.
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In addition to his corporate roles, Pathak is also the founder and chief architect of Candescent Intelligence, a consulting and advisory firm around AI. He is also a visiting faculty and keynote speaker, conducting sessions on digital marketing, mobile marketing and emerging technologies at management institutes and industry forums.
In the announcement, Chat360 said Pathak’s experience in scaling messaging, CPaaS and digital businesses will help propel the company’s next phase of growth as it expands the adoption of its enterprise-grade Agentic AI platform across global markets.
