Vikram Sood Joins Shangri-La Eros New Delhi Leadership Team

Shangri-La Eros New Delhi has announced the appointment of Vikram Sood as its Director of Rooms, bringing over two decades of hospitality expertise to the leadership team.

Vikram has previously held prominent roles at luxury hotels, including Fairmont Maldives and Shangri-La Hotel Colombo, and is no stranger to Shangri-La Eros New Delhi, where he served in key positions earlier in his career. His return to the hotel marks a continuation of his journey with the Shangri-La brand.

A graduate of the Institute of Hotel Management and holder of a Humanities degree from Delhi University, Vikram’s robust academic and professional background underscores his strategic leadership capabilities.

In his new role, Vikram will oversee the rooms division, focusing on enhancing guest services, refining operational standards, and fostering team development. His approach integrates innovative strategies to elevate the guest experience and operational efficiency, setting new benchmarks in luxury hospitality.

Vikram’s career is defined by his expertise in designing operational frameworks, improving service standards, and delivering exceptional guest experiences. His contributions to luxury properties worldwide have established him as a trusted leader with a holistic approach to hospitality management.

Reflecting on his appointment, Vikram expressed his commitment to upholding the Shangri-La brand’s legacy of excellence and further strengthening the hotel’s reputation for delivering seamless, high-quality service.

With Vikram at the helm of the rooms division, Shangri-La Eros New Delhi anticipates new milestones in operational success and guest satisfaction.